Depending on the point of sale provider you choose, you might have to purchase the hardware on your own. Other providers offer it in a bundle with the software. Many providers prefer or may require that you purchase the hardware from them, sometimes at a higher cost. Factored into that
Customer service is hard. Providing a great customer experience is a combination of factors that your staff has to master individually. They need to know exactly how to respond to anything that comes their way. Since every customer that walks through your doors has different needs, moods, and opinions you
Though bathrooms are usually the least pleasant to think about when it comes to managing a gas station, they are just as important to your business’ image as your fuel, sundry products, and customer service. Customer retention is a result of customer satisfaction. That’s why it’s incredibly important for businesses
A Message From Our President: Wiz-Tec Has Spent Over 30 Years Supporting Independent Canadian Businesses Wiz-Tec is honoured to be celebrating our 30 year anniversary this year. Since 1991, we’ve been providing point of sale and payment solutions to independent and enterprise Canadian retailers alike. This is an hugely important
A good set of fuel dispensers (or pumps), are the most important factor behind a service station’s success. For this reason fuel pumps are necessary to perform the most basic of transactions within a gas station. Though the methods of payment have evolved with consumer preferences, the mechanisms used to
One of the biggest concerns with operations management is the efficiency of checkout lanes, both staffed and self-serve. Whether you’re a grocery store, coffee shop, or gas station, a good checkout is critical to good shopping experiences. There are a lot of factors that play into the checkout experience, but
In previous articles, we’ve talked about what EMV is and why it’s an important upgrade for any business. EMV certifications have had a huge impact on the reduction of card-present fraud worldwide. What is most important, however, is the liability shift that EMV technology brought on with it. The liability
For service and gas stations, sundry sales account for a large majority of profits. That’s why it’s critical to understand why customers enter the c-store in the first place. Consumers tend to frequent gas stations that are near their homes or workplaces. Why? Well, because it is easy for them
No matter your type of business, having an online presence is one of the most important factors in the 21st century. A survey done by Statistics Canada showed that as of 2018 88% of people in Canada owned a smartphone. Of those, 45% of people checked their phones at least
Properly and regularly performing maintenance and device care on computer hardware is essential to its longevity. Though most computer systems have a life span of about five to seven years, it is important to stay on top of updates and regular cleaning to keep your system running smoothly. This article